Who Are we?
Puff E-Cig began as vape brand back in 2011, manufacturing vape juice, batteries, starter kits, basically all you need to begin the switch over from smoking to vaping. As things changed over time Puff E-Cig turned into a vape website where our manufactured brands can be sold through out the world. After this we began to carry the prominent other brands as we noticed our customers love to have options. Now on Puff E-Cig there is only a couple of items manufactured by us including our popular Puff and Vapes, made in the United States.
Our Featured Products
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Frequently Asked Questions:
When will an item be restocked?
If an item is out of stock we usually will restock it with 1-2 weeks in most cases, if you have noticed it has been longer than that please send us a message and we will dig deeper into the issue.
Which coils go with what device?
Our descriptions will explain this on the products page and reassure you of the right coil. Please give us a call or message if you are unable to find it or there is a mistake on the site!
How do I subscribe for discounts?
You can either subscribe through our newsletter or create a login and we will automatically send out promotions to you!
How old do I have to be to purchase?
21+ or up to your state law. Some states are still 18+ but a valid ID must be uploaded into our age checker.
What are your methods of payment?
We accept American Express, Visa, Discover and Mastercard. You can use a debit card; however, all transactions are run as credit card transactions.
Why hasn't my order shipped?
Orders will ship within 24 hours of the order date. We do not ship on Saturday and Sundays.
My order is wrong. What now?
Please call us within 72 hours (we know everyone is busy) or message us and we will make sure this is fixed.
How do I return something?
mail is usually the best method to let us know about your return